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When using Bank Account Reconciliation in Business Central, the current reconciliation workflow first applies Auto Match rules and then allows Copilot to analyse any remaining unmatched bank statement lines.


However, this can create an issue where Auto Match partially matches a transaction but leaves a remaining difference that still requires review.


For example:


  1. A bank statement line should be matched to 2 bank ledger entries.
  2. The bank statement line is automatically matched to one ledger entry by Auto Match.
  3. The matched amounts do not fully reconcile, leaving a small difference.
  4. Because the statement line already has a match assigned, Copilot skips it entirely.
  5. The user is therefore unable to benefit from Copilot's matching suggestions, even though the transaction has not been fully reconciled.


Auto Match selects the most obvious candidate rather than the correct combination of entries. Copilot may be able to identify a more accurate match, but currently has no opportunity to review lines that have already been partially matched.


Suggested enhancement is to add one or more of the following options:


  1. Disable Auto Match before running Copilot, allowing Copilot to analyse all unreconciled statement lines from scratch.
  2. Allow Copilot to review partially matched lines where a difference remains.


This would improve reconciliation accuracy, particularly for transactions that require matching against multiple ledger entries and situations where Auto Match has created a partial or incorrect match.

STATUS DETAILS
New