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Right now, if there are 3 Bookings on a Resource's schedule, Book or Find Availability for a fourth Work Order only finds the availability after the 3rd Booking. If those Bookings are in a Booking Status that allows Optimization, Book should consider the space before and after each of the 3 bookings, and offer those as available times. For example, this fourth Booking might be closest to Resource Starting Address, and may be best fit at the beginning of the day; or it could be on the road between Bookings 1 and 2, etc.
STATUS DETAILS
Completed
Vinay Nalam (administrator) on 4/2/2019 6:37:21 AM
Thank you for your feedback.
We released this feature as part of the Single Resource Optimization functionality in Fall 2018 release.
Please refer to the following link for more information: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/single-resource-optimization
Sincerely,
Vinay Nalam,
PM, Microsoft.