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The girds on the customer service hub does not open the record when select a record from the grid. It opens same parent page instead of the actual record.
STATUS DETAILS
Needs Votes
Vamsi Kiran Korlepara (administrator) on 3/31/2023 3:58:24 PM
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Shruti
PM, Microsoft.