When we issue a credit note on a sales order without movement of goods (for example a price correction), the system is generating this transaction in the Intrastat report as Arrivals, when it should be considered as correction

with the same direction as Dispatches with negative amount, and vice versa for Purchase order credit notes without return of goods.

It should be possible to mark the credit note as Correction or Return without goods to get it to report properly in the Intrastat report. The workaround now is to manually alter the Transaction code.