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Purchase Order integration - does this allow for negative purchase orders? In FO they use negative PO lines or a PO with a specific type to allow for parts to be returned. Currently there is logic with Field Service that prevents us from accepting those negative lines.

CDS but Dual Write cannot do conditional logic and in FO you can have a PO with both positive and negative lines. So in order to do this using the FS RTV - we would have to designate a business process for FO to not mix positive and negative lines. We would then need a PO type in FO to allow us to create a Dual Write filter to separate. To me, this seems like a lot of additional work to handle something that FO has a process for already. Hoping that the new integration maybe changes some of the plugin quantity enforcements in CDS.
Category: Field Service
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P

Core Credits come to mind as another scenario.

Category: Field Service

P

We have multiple scenarios for this however, the most prevalent one is: A customer creates a PO for 15 widgets, possibly expensive items. When they arrive and the warehouse manager does a QA check he realized 2 widgets are broken. He does not want to accept or receive those because he doesn't want to take ownership. Therefore, we need to create a negative PO line to record the rejection so that the PO can be completed. This could also be the case that they simply do not need all the widgets and wish to return them and with FO this can be done on the previous PO.

Category: Field Service