D365 Commerce allows a customer account to be related to a Wish List when using an Online Store. This wish list is viewable on the POS when a customer record is selected. The user can select an item from the wish list and add it to the current sales transaction on POS.

This idea is to allow the same functionality to be provided within the D365 Commerce Call Centre channels, to allow a customer service agent to add items from the customers wish list to a sales order directly.

1. View the Wish list from a Customer Account
2. View the Wish List from a sales order, based on the customer account on that sales order
3. On sales order - Add selected wish list items to this currently selected sales order based on point 2 above