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The new email functionality keeps a log of all sent email. However, this only partially useful as it is not linked for entity (customer, vendor, employee, contact) or transaction (sales order, invoice, etc).

The ability to add that information would finally improve the sub-par relationship management within the product beyond the current ínteraction recording.

It would finally mean a timeline similar to NetSuite, Salesforce or Dynamics Sales could be implemented that would show both emails send, transactions created which is a key question that often comes up in enquiries.

It could also finally mean we get rid of that simple counter and actually allow a user to link from a transaction to see when emails were sent.

I'm sure these are already planned.
STATUS DETAILS
Planned
2021 Release Wave 1
Ideas Administrator

Thank you for your valuable feedback. We have decided to deliver functionality related with your suggestion and make it available with Business Central 2021 release wave 1.  


 
Your help was greatly appreciated,  

Best regards, 
Business Central Team

Comments

R

Did this go live?

Category: Opportunity Management

R

Similar idea here:
https://experience.dynamics.com/ideas/idea/?ideaid=43dbbc66-026a-eb11-8fed-0003ff45c351

Category: Opportunity Management

R

Similar feedback listed on
https://www.yammer.com/dynamicsnavdev/#/Threads/show?threadId=908516312195072
https://github.com/microsoft/ALAppExtensions/discussions/9768

Category: Opportunity Management