n CRM whenever we create an appointment, we have the provision to the update the Required Attendees, Optional Attendees etc., When we synchronize the same with Outlook, this CRM Appointment gets copied to Outlook as an �Appointment�. As of now, the actual participants for the meeting have not been notified that a meeting has been scheduled. In this �Outlook Appointment�, you have to invite attendees to convert it to meeting request and then send it out. This is currently an overhead considering that the customer had marked the attendees in the CRM already. User has to manually do this activity.

There is a ISV implementation to handle this. But OOB this is not supported yet.

I create a meeting request identifying the participants and set the schedule. This information gets saved in the CRM. I have email router also configured to send out emails. But the appointment is not sent out as�a meeting request to the participants. Outlook provides an option to sync it, but it is still an "appointment" in outlook and not a "meeting request". I have to invite attendees to send this request out to participants. Would be great to have this information flown to outlook and send out a meeting request. Having the response statuses tracked in CRM would be a wonderful add on.