3

For any company that sells industrial equipment thru distributors and also provides warranty and service contracts, the service group needs to know where the equipment will be installed to provide service.  In D365, we only allow a bill to and ship to record on a sales order line.  Since the bill to and ship to may or may not be the physical location that the equipment is installed, there is no way to identify this address on the sales order.  Would like to add additional address line on the sales order that can be leveraged as the "installed at" location.

STATUS DETAILS
Declined
Ideas Administrator

Appreciate you taking the time to feedback. We however do not have any plans to provide this support for SCM Sales and Marketing. 

Comments

T

This "installed at" location is a "Service" location in the Global Address book. This is information is a revenue generator for any business selling through a dealer network but providing Service directly to these end customers.

Category: Sales and marketing