Current D365 config requires the user to click the "Tiered charges" button in order to trigger the Tiered automatic charge calculation on a PO. If the user does not click "Tiered charges" the charge is not applied to the Purchase Order. If the user makes an update to the PO but does not click "Tiered charges" any auto charge that has been previously applied is not recalculated.
This behaviour is not 'automatic' and it would be great if it was.
We are unable to implement this functionality unless it is fully automatic as the users cannot reasonably be expected to know which Vendors have tiered auto charges and there may be charge errors if not refreshed after changes are made.
The Tiered automatic charge calculation does not need to be triggered on every change, it could be triggered when the user clicks Save, Submit and/or Confirm.
Comments
If it's felt that some customers would like tiered charges to be applied automatically, & others would like it to be applied on a on a transaction-by-transaction basis, then perhaps when setting up the auto-charge there could be a toggle allowing either scenario to be selected.
It is frustrating to those of us who wish these charges to be automated, as manually applying the tiered charge is often forgotten, resulting in lost revenue/eroded margins for businesses.
Category: Procurement and Sourcing
Totally agree. Tiered charges shoud be calculated automatically. The user will not remember to calulate tiered charges each time any changes are made on PO/SO.
This is ridiculous.
Category: Procurement and Sourcing
Many companies i have worked with are frustrated over this and we have done some Customizations for this in botht Sales and Marketing and Retain and Commerce depending on soliution. A config in AR and AR to say Calculate Tiered Chages at Confirmation would more or less be Good enough but Full automatic Is of cource better.
Category: Procurement and Sourcing
Administrator on 3/17/2023 1:10:26 PM
Thank you very much for your input. We do not have any plans to extend this capability, we will however continue to monitor how much in demand such a capability is.