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Customer is able to apply a price override in a call center order, and they are using the override permissions and order price control settings, however, the price override is not tracked in any reports. they do not see it in order events, marked as a price override in customer service or in the price override report. so please consider to activate this behavior so the customers can track easily the price override on the call center

STATUS DETAILS
New

Comments

R

It would solve a big request!

Category: Pricing, Discounts, and Taxes

R

It would be useful to track price and discount changes for all orders and not just retail orders. Customers often ask us this.

Category: Pricing, Discounts, and Taxes