At the moment it is not possible for the contact to cancel a registration directly from a form/e-mail. The contact now MUST contact us either via e-mail or phone and then we manually have to cancel their registration.
I suggest a feature - either a button directly in an e-mail OR in a form - where the contacts can cancel their registration themselves to avoid any manual actions from employees.
Please vote, thanks.
Regards,
Emil Dusi
Comments
Now it is only possible to cancel an event registration after an attendee has signed in at the portal front end or an event manager can cancel the subscription in the event registration section in the markting app.
It possible to customize the customer journey with a customer channel activity and a flow.
Not very easy out of the box solution is available
Other event applications have the possibility to put a cancel button in the event e-mail. When you send it to the attendee they click on this button and automatically the event registration is canceled for this person for the specific event.
Category: Event Planning and Management
We have a number of customers asking about this. It would be good if this could be given a higher priority.
Category: Event Planning and Management
Urgently needed with our customer, too. Please prioritize! THX!
Category: Event Planning and Management
Urgently needed with our customer, too. Please prioritize! THX!
Category: Event Planning and Management
This feature is very much needed and required by our customers. Also it would help to have a button in email to answer with "i wont participate" without having registered at all. Then the customer journey can stop and it is not necessary to send further invitations...Please merge with similar idea to see all votes.https://experience.dynamics.com/ideas/idea/?ideaid=da0dc697-ff41-ec11-a3ee-0003ff45ebbf
Category: Event Planning and Management
@Ola Sandness: it is about cancelling an event registration not an unsubscribe on topic/purpose.This is a very important feature! All other Event management tools offer this functionality.Please merge with similar idea: https://experience.dynamics.com/ideas/idea/?ideaid=deb358be-860c-eb11-b5d9-0003ff68ded8
Category: Event Planning and Management
This feature is still very much needed.
Category: Event Planning and Management
Indeed, this is really needed.
Category: Event Planning and Management
Should be just like the "Preference Center" link you must add in your marketing email. USing that you can unsubscribe directly by clicking on the link.
Category: Event Planning and Management
This would be very important to have as easy OoTB solution, e.g. from marketing email "link to" drop-down.
Category: Event Planning and Management
Administrator on 4/22/2025 12:19:04 PM
This feature is on our roadmap and will be available in Wave 1 2025. Thanks, PM