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It would be extremely helpful if it were possible to unapply and void or reverse an Employee payment. A client accidentally recorded a series of Employee payments using the wrong Bank Account in a Payment Journal with a blank Bank Payment Type and needs to correct the transactions. Unfortunately we receive an error when attempting to unapply the payment in the Employee Ledger Entries page and cannot reverse the journal entry because it is applied. Since it was entered with a blank Bank Payment Type, we are unable to unapply and void it from the Check Ledger Entries page.
STATUS DETAILS
Declined
Business Central Team (administrator)
Thank you for reaching out. Your suggestion seems to be a product bug. Please reach out to the relevant support channels as specified in Product Support
On premises - https://support.microsoft.com/en-us/supportforbusiness/productselection?sapId=93d37907-ad94-d591-22e9-593cfa09dd3f
On line – read more here https://docs.microsoft.com/en-ca/dynamics365/business-central/dev-itpro/administration/manage-technical-support or contact your partner
If you are a partner open a support incident through Partner Center - https://partner.microsoft.com/en-us/pcv/dashboard/overview
Sincerely,
Brian Nielsen
PM, Microsoft