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Exception for tracking private email on Contact for Dynamics 365 (Online)

Akira Homma on 3/8/2019 6:07:00 PM
Some users think private email should not be tracked on Contact for Dynamics 365 (Online).
Currently, every email from Dynamics 365 (Online) on Contact makes its record as history on Activity email entity.
It would be much better if the customer can choose which email to track.
Category: General
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Needs Votes

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RE: Exception for tracking private email on Contact for Dynamics 365 (Online)

Hi Akira! Can you walk us through the flow of where you are sending emails from? Is it from Dynamics or from outlook? This will help us understand your request better. Thanks, The Core Sales Product Team

Category: General