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V8.2 allowed for the search of Case Numbers in App for Outlook when tracking emails. It is imperative that this functionality be re-instated for ease of tracking emails to specific Case records, otherwise there is room for misalignment of emails to records based solely on subject.
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Thank you for your feedback. This Ideas forum is for the Dynamics 365 Layout Mixed Reality application. We believe that you may have left this for us by mistake. To ensure that your feedback is properly addressed, we recommend commenting at the following https://community.dynamics.com/365/f/761 , and someone will surely assist you. To learn more about Dynamics 365 Layout click the link https://dynamics.microsoft.com/en-us/mixed-reality/layout/
Thank you!
Donielle