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Via Power Platform Environment Settings bulkdeleteoperation (accessible via CE app or via ppac>settings). The job runs async. The feedback from an initiated job is often unclear. When that happens companies and Microsoft risk losing lot of time and resources handling these situations.


The requested is that a run could be found more easy and that the figures are accurate. Also when there is an issue that a meaningful and helpful error message is available to the user. The publicly available documentation could be part of the solution in becoming more helpful in case of exceptions.


Some details and examples on the as-is:

To start with are the standard views too limit. At least the creation date should be visible and enabled for sorting and filtering.

When you open a run number of success and failures are displayed. Unfortunately the amount of successes every x runs shows 0 while that is not the actual figure. So, from time the feedback is not returned well and displayed. You have no info when that happens.


Also the failure number is not always accurate. Example: API request to bulk delete workflowlog records consistently returns success 0, failure 800. Although with one call records were deleted, with another call no records were deleted. The 800 is unclear but remains 800 even with filters and on subsequent runs.


The documentation is encouraging admin to delete workflowlog records for capacity reasons. When you do do the feedback is unclear. As it appears the delete is only doing something when the volume of workflowrecords for the environment is above ~1GB. Internal MS apparently reflects this. The public documentation does not.


Another example is when deleting in dataverse retained (FinOps) data. The bulk delete operations may succeed or fail. This often depends of volume. The only returned message you get is "System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: Failed to complete the bulk delete job". This message could be found via the link with the strange name "Restore individual records using System Job" which directs you from the bulk delete operation to the system task and the related details. The message however contains no real information about the actual underlying issue.

Category: General
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