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The Service Management module does not display order totals on quotes, orders, or invoice documents. This creates a gap in visibility and usability compared to other document types such as Sales Orders and Purchase Orders.


Proposed Functionality:

  • Display calculated totals for:
  • Total Excl. Tax
  • Total Tax amount (VAT)
  • Invoice discount amount
  • Total Amount Incl. Tax (grand total)


  • Update amounts dynamically as lines are added or modified


  • Match the behavior and layout of totals seen in Sales Orders


  • Include resource/labor cost and item/service revenue breakdowns


This would streamline service workflows, improve user efficiency, and support clearer customer communication. It would also reduce reliance on customizations, service invoices, or manual calculations.

STATUS DETAILS
New