3

Invoice Capture has a fire size limit of 20 MB.

We have files bigger than this multiple times a month that get completely thrown away and avoided just because of the size limit Microsoft support response with following reasons to why this is the case:

 

After further investigation with our internal product team we can confirm that:
- AI Builder currently does not support files larger than 20 MB, as this limitation is in place to ensure optimal performance.


In our organization, and I'm sure many more, not losing invoices is not optimal at all, and much more important than some potential performance gain that might happen because of couple of files bigger than 20 MB.

The request is to either make this limit configurable or remove it completely with an acceptance of the fact that this might impact performance.

In the end data completeness and correctness is the most important thing even if you need to wait for it a bit.

As a customer we want to decide what we care about.


Thanks!

Category: Invoice Capture
STATUS DETAILS
New