In Sales Return Orders, the data related to the return reason (= Return Reason code field) is available only at header level when the Retail module is not enabled.

This prevents D365 users from efficiently following up on multi-lines Return Orders when some lines of a Return Order are not related to the same return reason code as the one entered at header level.

It would therefore be great and highly useful to make a line field in Return Orders available to enter and save/store a return reason code for each line.

That addition would make life much easier for both Customer Service departments and BI/statistics deparments.

It would offer a sharper analysis capability as well as a "closer to real life" handling of customer sales returns... without requiring the activation of Retail functionalities only for this single topic.