9

Business case/Issue: When the shipment consolidation feature is turned on, and if there is an issue with one sales order for a particular customer, all sales orders on the same auto release to warehouse batch are reverted for that customer. Sales orders for other customers in the same batch run are not affected and are released successfully.

Business impact: Business impact is high as large volume of sales orders are not released for a particular customer. User has to manually fix the problem sales orders(s) after reviewing the batch job log and then run the auto release to warehouse batch again. The process is cumbersome and causes major delays in the warehouse process unless someone informs from within the organisation that no sales orders were released for a particular customer.

Expected result: All sales orders for a particular customer should be released via the auto release to warehouse batch except for the problem sales order(s). Sales orders for other customers should be released as is happening now.

STATUS DETAILS
Needs Votes