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Hi,
on the old outlook client it was possible to create own custom fields for emails, appointments, etc.
Our customer has the strong need to define on every email (incomming & outgoing) which is tracked in CRM the "Contact Reason" (custom optionset)
please make it possible to enhance the great App for Outlook with this possibilty to set custom fields in CRM.
regards
matthias
STATUS DETAILS
Declined
Administrator
Thank you for submitting your idea to our ideas portal. We appreciate your contribution and the time you took to share it with us. We have shipped many enhancements since this idea was posted and it is likely that it has been resolved. If not, kindly reopen. Thank you again for your continued support.