If we have a Kit item on back order that is linked to a PO, we cannot view the main SOP/POP link, we need to view the links on the components in Sales Kit Options.
However, if after creating the SOP/POP link, other quantity of the components are made available in GP ( other POs, SOP Returns, IV adjustments, etc ), we can no longer view the link - instead we get the message: The sales line item does not need to be purchased because there is enough inventory on hand to fill the order.
While technically true, the component is already linked to a PO, and we should be able to view/break the existing link.
Comments
Please fix this issue as it causes delay in our ability to release customer product in a timely fashion. Thank you!
Category: Distribution - Sales Order Processing
This really needs to be fixed. It hinders our ability to assist customers in a efficient manner..
Category: Distribution - Sales Order Processing
please fix for this hinders our ability to assist our customers with their orders.
Category: Distribution - Sales Order Processing
This is really needing fixed - it hinders our ability to assist customers in a timely efficient manner.
Category: Distribution - Sales Order Processing
Jodi Christiansen (administrator) on 5/28/2019 3:17:07 PM
Thank you for the suggestion. We will consider it for a future release.
Jodi Christiansen
PM, Microsoft