Our client needs the capability to settle multiple invoices within one journal line (they’ll receive a remittance for multiple invoices on one check). Deductions are applied and the user reduces the total credit amount/short pay for the first line (Original credit: $1,344.00 - $15 deduction - $10 deduction = $1,319.00).

The deductions are applied to different invoices (root of the issue), but these are still invoices that are marked within the settlement.

Upon posting the customer payment journal, the deduction workbench is populated correctly:

The issue is within open AR. The deduction for $15 in this case settles correctly, but the deduction for $10 now has a negative balance while its invoice has the offset balance. While the user can settle these transactions against each other, this should have been completed upon posting the customer payment journal. Dealing with hundreds of lines of deductions in some cases my client will not accept this extra step.

Only one of the deductions is being settled each time, but I have not been able to see why within the system.

I ran through the process with 3 deductions on the payment journal, and in that case it leaves two deductions with a negative balance in open AR. So in every case it only processes one deduction correctly by fully settling it, and leaves any extras in open AR.

Let me know if any additional information is needed. I appreciate the help!