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To add an attachment to an Interaction Log Entry or a Contact, you have to set a link to an url. This not very user-friendly and commercial users will not do it like that because it is too complicated.
The possibility to add attachments to Interaction Log Entries or Contacts is very important for commercial users.
It should be possible to select a file to add the attachment, in the same way as you can add an attachment to a quote. Here, you can use the "select file" possibility instead of adding a link
STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team