1
Workflow E-mail Notification setup as below
1. Purchase Requisition workflow
2. Setup 4 approvers in one of the approval step (Approve condition -Any on approver)
3. E-mail notification configured
4. Escalation Matrix set, Time limit 3 day (if time limit exceeds Auto Reject is configured) escalation manager/user is set
For the above configuration, WF has been escalated since approvers are not taken action with in the time limit, in this case WF has been escalated and escalation manager is receiving notification 4 times instead of 1 time, which is causing junk in the e-mail box
1. Purchase Requisition workflow
2. Setup 4 approvers in one of the approval step (Approve condition -Any on approver)
3. E-mail notification configured
4. Escalation Matrix set, Time limit 3 day (if time limit exceeds Auto Reject is configured) escalation manager/user is set
For the above configuration, WF has been escalated since approvers are not taken action with in the time limit, in this case WF has been escalated and escalation manager is receiving notification 4 times instead of 1 time, which is causing junk in the e-mail box
STATUS DETAILS
Declined
Administrator on 12/10/2021 2:13:32 PM
Appreciate you taking the time to feedback. We however do not have any plans to provide this support for SCM Procurement and Sourcing.