5

With the new integrated feature for Field Service booking and Outlook Calendar, users can now see all bookings directly on their Outlook Calendar. However, since each company has different priorities, only eight fields currently display for bookings on the calendar. It would be helpful to have a configuration or template setting that allows more fields, like work location, billing, agreement, opportunity, etc; to be shown on Outlook calendar.


This is what is currently shown for work orders on the calendar:

Work Order #00006: Regular


Booking Status: Scheduled

Priority: Low

Work Order Type: Regular

Incident Type: 

Work Order Summary: 


Account: CVBN

Primary Contact: 

View more booking details

STATUS DETAILS
New