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Would love to see a feature that if there is no activity on the first tile of a Customer Journey, that the person's journey doesn't just end there. We can add a "Go to Step #" at the No option, instead.
STATUS DETAILS
Under Review
Administrator on 7/11/2023 1:29:40 AM
Hello,
Could you provide more details on what you are looking for here? In real-time marketing for any activity branches there is always a yes or no branch you can fill in, which should solve what you're looking for. Or are you asking about the audience at the very start? In that case, for example if you want one branch for people who are in a segment and a different branch for people who are not, you can start the journey with a segment that contains both groups and then add an attribute branch tile conditioned on segment membership to create the two paths you're looking for.
If what you're imagining isn't covered by what we have today, please share here so we can look into addressing it.
Sincerely, PM, Microsoft