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D365 should allow to cancel/waive past interest note with current/ selected date otherwise users are forced to look for some workarounds to settle such interest note if company is not going to get interests for overdue invoices.


Below example of scenario

We have a customer does not paying invoices constantly for three months. Even if we send them collection letter they still did not make a payment transfer. Finally we made a interest note to “chase” this customer and show that they will have to incur extra costs. Customer still postpones a payment but finally in a two months we receive a payment including all invoices. Customer is also begging to cancel interest note they received from us. To keep positive relationships we decide to cancel interest note as we are pretty satisfied that received payment for all invoices and we are looking ahead due to long-term business with this customer and…


We try to waive/reverse/cancel interest note posted several months ago. We are not allowed to get it with current/chosen date as D365 makes an attempt of selecting original old date. It means we have to look for some workaround instead. Described scenario is so often in business practice that waive/reverse/cancel function from company point of view has limited use because always there is some delay in agreement with customer so waive/reverse/cancel in 99% cases will be in the future period.

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