Following the root cause analysis of a recent support ticket 2509290030008742 regarding number sequences being locked due to a hung user session, I would like to propose the following system enhancements for consideration:

1. Hung User Session Recovery

• Introduce functionality that automatically recovers from hung user sessions.
• Ensure that number sequences can resume after the initial session timeout, preventing them from remaining locked indefinitely.

1. Real-Time Number Sequence Health Alerts

• Implement proactive monitoring and alerting capabilities.
• Provide real-time notifications when a number sequence is at risk of being locked, enabling administrators to take corrective action promptly.

These enhancements would significantly improve system resilience, reduce operational disruptions, and enhance the overall user experience.

Related to Active issues:  

Issue 793157

Issue 982244