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Phone Call Activity in the Social Pane does change the direction of the activity as per the type of Phone Call Activity ( Incoming & Outgoing )

Nicky Punjabi on 8/30/2014 1:30:00 AM

- Click on Microsoft Dynamics CRM 2013.
- Select the Account or Contact entity
- Open the Account or a Contact record.
- In the Social pane select the Activities
- Click on Add Phone Call
- Enter the description of the Phone Call activity
- Select th

Category: Unified Experience: Search, navigation and performance
STATUS DETAILS
Declined