Regarding the Consult and Transfer feature to conference in non-D365 Voice Users & the Greeting Message feature for D365 Customer Voice.

Currently, activating one of these features directly interferes with the functionality of the other, forcing our business to choose between the two features, rather than utilizing both simultaneously.

- When the Conference feature is enabled, Greeting Messages are inconsistent and sound choppy.

- When the Greeting Message feature is enabled, the Consult & Transfer conference functionality becomes unavailable.

Both features are essential for our Customer Service voice users, and their simultaneous functionality would significantly improve our operations. We request an enhancement that allows both features to work together without conflict.