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Good afternoon to all, It would be great if the "Subject" field can be used in the mapping of the Data instead of / or additional to the Case Title if the company prefers it. So you can choose how your data will be mapped based in the Subjects or the Case Title. The Case Titles are not standard, however the subjects are. Thank you
STATUS DETAILS
Needs Votes
Administrator on 2/12/2024 9:57:44 AM
At this time this idea needs more votes.
Hardik Sanghavi
PM, D365 CS AI