Many enterprise Salesforce environments rely on significantly more than 10 standard and custom objects to support end-to-end sales processes. The current limit restricts adoption of Sales Agent in organizations with complex CRM models, forcing administrators to prioritize a small subset of objects and limiting the agent's ability to provide comprehensive sales context. Increasing or making this limit configurable would improve scalability, support more advanced Salesforce implementations, and enable broader adoption of Sales Agent in enterprise scenarios. This aligns with customer expectations for AI-powered CRM experiences that can leverage the full breadth of their sales data.

Based on current Microsoft documentation, Sales Agent can search, summarize, and interact with CRM data through conversational experiences. For Dynamics 365, there is documentation describing a record creation experience where users ask the agent to create a record and are presented with an inline form for review before submission. The documentation specifically mentions an interactive review/edit step rather than fully autonomous record creation