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The current Edit-Send Email dialog allows you to choose between "From Email Body Template" or "Custom". The former is conveniently autogenerated but is not editable. The latter gives you a completely blank slate.

This is very inefficient as most of the time you want to just add a bit of information or make a slight change. Therefore, you should have the ability to edit the rich text displayed (I know BC doesn't have any good rich text editing at the moment) in order to make minor changes to the generated content.

Preferably use best of open source or leverage some of the work going on in the Dynamics ecosystem such as https://github.com/ChrisMayor/D365RichTextEditor.

As a power bonus, it would be very helpful if a preview of the attachment was also provided at the same time as it will assist in editing the content of the email. I suspect this will take care of the crowd who miss Outlook.
Category: General
STATUS DETAILS
Completed
Ideas Administrator

Thank you for your feedback. We released this feature as part of the functionality in Enhanced email capabilities.