5

In real-time marketing, I created a dynamic segment and clicked "ready to use" (why was this changed from Go Live - please be consistent). It took over an hour to publish with just 2 members in it.


Now, there appears to be no way to edit this segment or turn it back to draft mode. There is a disabled edit button at the top right. And I am sys admin.


Why cant we post images on here?



Category: Segmentation
STATUS DETAILS
New

Comments

M

We have the same issue. "Ready to use" segments can only be edited when they are not associated with a journey. But even when any journeys with the segment are stopped there is no way to deactivate the segment or bring it to draft status. Additional functionality is needed there.

Category: Segmentation