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It's possible to use your own templates when generating Word documents using  Business process libraries. While this was possible in AX 2012 R3, I did not find this option for Operations after extensive research.

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Under Review
Ideas Administrator

Thank you for reaching out. Your suggestion seems to be a duplicate of the following suggestion: ID 0003596. This is in our backlog. 

Comments

M

Agreed, custom templates for the Word doc generation would be value-add.

Category: Lifecycle Services