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In Outbound Marketing it was possible to work with swimlanes in journeys, so we were able to combine several journeys in one with different starting segments.
It would be great to have this option in realtime marketing, otherwise we need to split current outbound journeys into two or even three separate journeys during realtime transition.
STATUS DETAILS
Declined
Administrator on 3/16/2026 5:51:20 PM
You can create segments used for each swim lane in real-time, then either create a compound segment using those segments or add multiple segments to start the journey and add a branch step that uses segment membership condition. Each branch then represents a swim lane.