17

There should be a Cancel function for Transfer orders, similar to Sales orders, where the order does not get deleted, but rather, it's Status changes to "Canceled".

Currently it is possible, and reasonably common, for a Transfer order to be deleted, and no trace is left of it in the system. Since the stock was being transferred for a reason, this can leave the receiving branch short of stock, and customer satisfaction is badly impacted when their orders are not met.

It would be far better that a Cancel function existed so that the data was still visible in system, and users could see who canceled it, what was intended to be transferred, and be able to at least create a new order to replace the canceled one, should it still be required.

Note: I am not talking about the existing cancel function for transfer order shipments; this proposal is for a whole-of-order function, that could be used instead of Delete, with the latter being restricted by security roles to system administrators, say.

Category: Inventory
STATUS DETAILS
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