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Retail best practice in relation to return receipt in many countries:



  • When a return transaction processed.

  • Two receipts are printed in one go.

  • Receipt design are different than normal sales transaction receipts. Clearly stating return transaction receipt.

    • Receipt copy 1. Customers copy. Customer keep.

    • Receipt copy 2. Retailers copy. Dotted line. Customer sign name and phone number. This copy saved/archived by the retailer.



STATUS DETAILS
Under Review
Ideas Administrator

Thanks for your feedback. This is a great suggestion. We will add this as part of our road map. - Thanks, Abhi Rathinavelu, Senior Program Manager, Dynamics 365 for Retail