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In some industries we see that a significant part of the work order duration is setup time. Imagine a job type where 1 hour work order duration includes 30 minutes prep time. If we would be able to combine 2 of these work orders, the technician would only be booked for 1.5 hours instead of 2 hours with separate work orders, leading to significantly more efficiency. But to make things more complex, if for some reason the first job took longer than expected, then the 2nd job would need to be separated again and scheduled with the original timing. Suggestion: Provide parameters that define when work orders can be combined, ideally even in RSO.

STATUS DETAILS
Needs Votes
Ideas Administrator

Hi Alex, thank you for your feedback! 

Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Thanks,

Vinay Nalam, 

PM, Microsoft.