scenario: we have credit the period for x reason, project delay, wrong amount etc. and we have re-invoice the period
So far the credited period was not reflected on subscription billing level level just on sales order level.
And if we wanted reissue the period we had terminate the line and create a new.
expected feature :"view billing detail" page have invoice credit and and reissued period also the relevant sales order invoice and credit note number on the same site.
Also that would give a better reports for billed and unbilled periods what is currently cumbersome and manual.
Comments
Hello,I would like to highlight this significant limitation in the subscription billing module: its inability to issue credit notes for a specific period efficiently. The current process of creating separate sales orders for credit notes and then issuing the correct invoice is not a viable solution, particularly because it requires extensive manual work.The subscription billing module allows for mass billing across numerous contracts / billing schedules. For example, when billing customers based on consumption, where quantities vary each month, you can import the data into billing schedule details and issue all invoices at once. Now, imagine handling 1,500 contracts / billing schedules, but the quantities or prices are incorrect. In such a case, you would need to manually create 1,500 sales orders for credit notes and another 1,500 for the corrected invoices. This process is simply unworkable.The module should offer a more intelligent solution. Moreover, using reports through the subscription billing module is redundant if credit notes are created manually through sales orders.Microsoft must address this as a significant gap in the module. The solution should be more intelligent and automated.
Category: Subscription Billing