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The Credit and collections functionality is not triggered by the real-rime service from the POS. Its is only using the legacy credit check and makes no use of the Credit management checkpoints, etc. This prevents us from using this functionality in general because we are using callcenters, POS and ecommerce channels, and all channels must handle the credit checks in the same manner.
STATUS DETAILS
Declined
Administrator on 3/28/2023 7:28:33 PM
Thank you for the idea! We will continue to consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature! Marking to 'Declined' only as this work is not included in our next two Waves of planned work- but the idea can still accrue votes and we will continue to consider in planning sessions.