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When enabled on the same time Category tracking is not marking in dark-blue color the emails that are tracked manually with Dynamics app for Outlook. Still the only way to see that those emails are tracked, we need to load the app itself.



It would be great if category tracking can mark and detect automatically those emails, so there is no need to open the app and check if the email is tracked or not.

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P

This is a MAJOR barrier and the top complaint from our users. Why wasn't this functionality carried over from the CRM for Outlook add-in??????

Category: Email Management and Outlook Integration