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Print to Attachment to consider customer's Document Layout

Tommi Hynninen on 4/21/2020 12:18:19 PM
On the Wave 1 2020 release, Print to attachment -funtionality (https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave1/dynamics365-business-central/print-attachment) prints the report as an attachment, e.g. an Order Confirmation for the Sales Order. This functionality uses Report Selection - Sales, option Order.

Though, the customer can be assigned a different report for the Order Confirmation, through the Document Layout (found from the Customer card).

Example: Report Selection - Sales, for Order, contains report 1305. Thus this is printed for Order Confirmation, as a default. Customer 1000 has a Document Layout for Order Confirmation (somehow the caption is "Confirmation Order"), and the selected report would be e.g. 205.

When the order confirmation is printed for customer 1000, on a Sales Order, report 205 is used. If the "Print to Attachment" functionality is used on the Sales Order, report 1305 is used. And this is incorrect result.

Desired outcome: Print to Attachment -functionality to prioritize "Document Layout" if defined, otherwise Report Selection is used.
Category: Reports and Business Intelligence
STATUS DETAILS
Declined
Ideas Administrator

Business Central Team (administrator)

Thank you for reaching out. Your suggestion seems to be a duplicate of product bug being addressed in next minor update (Wave 2 2020 May Update - 16.1). When released further info will be available in help topic like this one: https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/whatsnew/whatsnew-update-15-4 


For future reference, please reach out to the relevant support channels as specified in Product Support for product issues:
  • On premises - https://support.microsoft.com/en-us/supportforbusiness/productselection?sapId=93d37907-ad94-d591-22e9-593cfa09dd3f 
  • On line – read more here https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/manage-technical-support or contact your partner 
  • If you are a partner open a support incident through Partner Center - https://partner.microsoft.com/en-us/pcv/dashboard/overview  

Sincerely,
Business Central Team