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Hi,
Please add the possibility to initialize they payment method used at purchase for returns.
Normally if a customer buys something and then returns it we would like to return to the same means of payment that was used at the time of purchase.
As it is now the cashier manually have to make sure to return the amount to the correct payment mean.
I think a smilar function is available in the Russian localization.
https://technet.microsoft.com/en-us/library/dn621056.aspx
This should work for all retail channels, POS, call center and web.
Thanks
STATUS DETAILS
Completed
Olga Turovceva Mulvad (administrator) on 10/19/2022 4:55:40 AM
Please review article: Linked refunds of previously approved and confirmed transactions - Commerce | Dynamics 365 | Microsoft Learn