I would like to propose an idea for improving the ability to zoom out within Customer Journeys in Microsoft Dynamics 365. Currently, it can be challenging to get a comprehensive overview of larger and more complex customer journeys, which can limit our ability to analyze and optimize them effectively.

1. Comprehensive Visualization: Enhanced zoom-out functionality would enable users to see the entire customer journey on a single screen, making it easier to identify patterns, bottlenecks, and areas for improvement.
2. Improved Decision-Making: A broader perspective on customer journeys would facilitate better decision-making by allowing users to quickly assess the overall flow and performance of a journey.
3. Enhanced Collaboration: When teams are working on larger customer journeys, the ability to zoom out and view the entire journey can foster collaboration and ensure that everyone is aligned on the journey's objectives.
4. Efficient Editing: For those responsible for designing and editing customer journeys, a better zoom-out feature would streamline the process, making it easier to make adjustments and optimizations.

By enhancing the zoom-out functionality in Customer Journeys, we can empower users to gain better insights, optimize their workflows, and ultimately provide improved customer experiences.

Please show your support for this idea by upvoting and sharing your feedback. Your input can help shape the future development of Microsoft Dynamics 365.