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We have not got the option to add an e-mail body tekst for our service documents, like service invoice.
Can this be added into Business Central.

We would like to have the same option as on the sales invoices, For the Sales Invoices we have the option in the screen report selection - sales to enter a E-mail Body Layout Selection. This is not available in the page Report Selection - Service.
STATUS DETAILS
Completed
Ideas Administrator

Thank you for your feedback. It seems that requested feature has meanwhile been made available.

Sincerely,
Andrei Panko
PM, Microsoft

Comments

E

We should have The option to Post and Send just like sales order. BC should post and email the invoice to customer.

Category: Service Order Management

E

I would add that when adding a report with the "Email body" option to report selections, this should not be printed when printing from the History. Just doesn't make any sense.


Maybe enable a global option to choose what report should be printed, just as we can do in the customer document layout option.


Or.. simply move the email configuration to some other place, not in report selections.


Category: Service Order Management

E

"We would like to have the same option as on the sales invoices, For the Sales Invoices we have the option in the screen report selection - sales to enter an E-mail Body Layout Selection. This is not available on the page Report Selection - Service."


This is a few minutes fix we had applied to get the SM module aligned with the rest to the ERP solution.

Please add some attention to the SM module to ensure each functionality/feature offered in the Core ERP is also in the SM module.

Category: Service Order Management

E

I completely agree. Service is a very good functionality.
The "Amount" section in Document Pages (Service Invoice, Service Order etc.) as shown on Sales Quotes, Sales Orders etc. should also be added.

Category: Service Order Management