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Entitlements do not repect minutes

Un Disclosed on 7/13/2016 1:30:00 AM

In CRM Online 2016 Upd 1, Entitlement is setup to use number of Hours.



When Resolving a Case if the user enters the billable time in Minutes the remaining entitlement hours value does not decrease. However, it does decrease if the user selects an Hours value from the dropdown rather than a Minutes one.

Category: Unified Experience: Search, navigation and performance
STATUS DETAILS
Declined
Ideas Administrator

Dynamics 365 Sales (administrator)

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