Our customer has raised a concern about the current functionality related to Purchase Orders (PO) in D365 Supply Chain Management (SCM). They have encountered challenges in the following areas:

1. Tracking PO Changes:

• The customer observed that after a PO is confirmed, changes were made to the PO by someone, and there is no straightforward way to identify:
• Who made the changes.
• When the changes were made.
• What specific changes were made.
• The lack of a detailed audit trail for PO modifications has caused difficulties in maintaining accountability and transparency.

1. Access Level Restriction for PO Changes:

• The customer needs the ability to restrict access to modify POs to specific roles, such as buyers and approvers. Currently, there is no built-in functionality to easily configure access levels for PO changes.

1. PO Change Management Limitation:

• The customer has not enabled the PO Change Management feature because it only triggers an approval workflow after the PO is changed. However, it does not restrict unauthorized changes or provide the detailed tracking functionality they require.

Customer Expectations: To address the above challenges, the customer suggests the following enhancements:

1. PO Change Tracking:

• Enable a detailed audit trail for POs that logs:
• The user who made the changes.
• The timestamp of the changes.
• A summary of the changes made (e.g., changes to quantities, prices, delivery dates, etc.).

1. Access Level Configuration for POs:

• Provide the capability to restrict PO modification permissions to specific roles, such as buyers and approvers, while allowing others to only view POs.

1. Enhanced PO Change Management:

• Expand the functionality of the PO Change Management feature to include:
• Restricting unauthorized changes.
• Combining change approval workflows with detailed change tracking.

Business Impact: The lack of these functionalities has led to:

• Reduced accountability for PO modifications.
• Operational inefficiencies in identifying and rectifying unauthorized changes.
• Increased risk of errors in the procurement process due to unrestricted access.

Requested Solution: We request the Product Group to consider implementing the following:

• A built-in PO change log feature to track detailed modification history.
• Role-based access control for POs to limit modification permissions.
• Enhanced PO Change Management to include both restriction of unauthorized changes and detailed tracking of approved changes.

Priority Level: Medium-High (Based on the operational impact for customers relying on PO workflows for procurement management.)

These enhancements would significantly improve transparency, control, and efficiency in their procurement processes.

Please review and assist this request. Thank you so much