Virtually any person that is a dynamics bookable resource for field service or other activities will also have routine appointments and un-availabilities in their exchange calendar. The exchange calendar is still the foundational tool utilised by all users. I understand this feature has been deprecated, although it is possible to somewhat replicate it using power automation. A workable solution out of the box would be invaluable to avoid booking conflicts. Regards John
Comments
Duplicate to https://experience.dynamics.com/ideas/idea/?ideaid=97b10c6a-ac62-ea11-b698-0003ff68ac7e ?
Category: Universal Resource Scheduling
Administrator on 1/13/2020 5:52:38 PM
Hi John,
Thank you for your feedback.
I totally understand the importance of this feature, however, the current feature to support this is in deprecated state as there are performance issues with the underlying Sync framework that was used to scale up. We have a dependency on CDS serverside sync framework to support this, once supported by the platform, we would be working to provide the support for the Exchange/Outlook bookings sync. However, we dont have a timeline on this yet.
Thanks,
Vinay Nalam,
PM, Microsoft.